How to Order
How do I order?
How do I order?
Add the item to Cart then go to Checkout and remit payment. If the item is free, add it to the cart remit payment of $0. You will instantly be sent two emails. One is a typical order confirmation that shows your purchase. The other says Your Downloads Have Arrived in the title. Open the email and download the files. You can also access downloads in your account if you chose to make one.
How do I download the files?
How do I download the files?
After purchase, you will instantly be sent two emails. One is a typical order confirmation that shows your purchase. The other says Your Downloads Have Arrived in the title. Open the email and download the files. You can also access downloads in your account if you chose to make one.
If you do not see the email, please check your spam / junk folder.
What if there is a problem with my order?
What if there is a problem with my order?
Contact us: ShadowbannedLibrary@Proton.me - Please do let us know if there is an issue so we can address it.
Do I need an account to order?
Do I need an account to order?
Anyone can purchase what is publicly available on the site and read public blog posts. If you wish to have access to subscriber exclusives, Medicine Girl's Truth Chat and other awesome features, you will need a paid account.
Help! I Was Charged TWICE!
Double Billing Issues
Double Billing Issues
We do not have a way to charge people twice. Each time you swipe your card, your bank puts a hold on the funds. So when you swipe and it is declined, then you swipe again, you will see two charges that say PENDING next to them. Because one charge was declined, your bank will release those funds to you within 48 hours. The successful charge will then be deposited into our account. Please look at your bank statement and see if it says PENDING next to the charge. If it says PENDING, simply wait 24 to 48 hours and it will vanish off your statement. Learn more about Pending transactions here.
On the other hand, if you placed two orders for the identical item, then you will indeed be billed once for each purchase. You can see everything you have bought in My Account. If you view My Account and see two orders for the same item, please let us know and we will cancel and refund one of the duplicate orders.
If you have an issue with something, just reach out to us ShadowbannedLibrary@Proton.me
Returns & Exchange
What is your returns policy?
What is your returns policy?
If you have an issue with something, just reach out to us ShadowbannedLibrary@Proton.me
Shipping & Tracking
How long does shipping take?
How long does shipping take?
If you bought a digital item, it will be instantly delivered via email. If you bought a phycial item from The Truth Shop, it will ship in 1-3 days. You will be provided with a tracking number when it ships.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
If you placed an order for a physical product, you must contact us before it ships to change the address.
Complaints, Inaccuracies & More
Want to complain about content?
Want to complain about content?
Did you read something that made you unhappy? We understand how frustrating this can be. We have all been raised in an environment where asking questions and initiating open discussions on specific topics is often discouraged - so discouraged that other sites rush to silence free speech to ensure these topics are blacklisted so that nobody's feelings could be hurt. As a result, these topics become taboo. Because free speech is shut down across the vast majority of the internet, but not here, you may see content here that provokes feelings within you. You may feel angry or even offended that an author brought to light one of these taboo topics. But, before reacting automatically, we encourage readers to pause and reflect. Ask yourself whether the material is truly offensive or whether it is simply challenging assumptions and pointing toward uncomfortable but important truths about reality. Is the material well-sourced? Meaning, does what is angering you come from a verified place (a Wikipedia page, a medical book, etc)? Or is it the author's opinion? If the material is well-sourced, are you angry at the author for pointing it out? Are you angry that the situation exists as a whole? Or are you angry at the original source for publishing the information in the first place? For example, if an author publishes content outlining the harms of a medication and their references are three different medical books from the 1980s, are you upset that the author shared material from these books? Are you upset that the books exist to begin with? Or are you unhappy that someone challenged something you believe?
We think we all can agree that progress does not come from silence and shutting down free speech benefits no one. In the end, truth is only reachable through open discussion and the willingness to examine patterns rather than avoid them.
If you are still unhappy with content on this site, you may send your feedback to: ComplainAboutContent@ShadowbannedLibrary.com
Please note: This is a library. Like all libraries, we do not fact-check, edit, review, or endorse the content hosted here. We do not oversee what authors create. We believe in free speech, including speech that may challenge, disturb, or offend. Remember, the entire purpose of this site is to share material that is not commonly available in bookstores or on mainstream platforms. Here, each author is fully responsible for their own work. If something you read upsets you, the simplest solution is not to continue reading it. If that is not sufficient, if you choose to take the additional step of expressing your anger via email, your message will be forwarded to the author. Authors are not obligated to respond, but your feedback is appreciated. Equally, if you love something you read, that feedback is appreciated too!
Inaccuracies in Publications
Inaccuracies in Publications
As a library, we do not review, fact-check, edit, or otherwise oversee the creation of publications that are hosted on this site. Each author is responsible for their own work. If you locate a factual inaccuracy, you can compile the information into an email (ComplaintsAboutContent@Proton.me). Please be sure to include which publication, which page of the publication, and what specifically the inaccuracy is. Include what the correct information is as well as a link to the source for the correct information. We will then forward your email to the author in question. Should they decide they wish to revise their material, we will upload the revised copy to the site. We cannot force authors to make edits.
Keep in mind, every author on this site is doing everything on their own. Nobody here is a professional writer with resources behind them that are funding their work. Nobody has copywriters, editors, graphic designers, etc. That said, people do make mistakes, and user discretion is always advised. If you are seeking perfectly polished, professionally created material, it is best to read a site like NYTimes.com or purchase a vetted book from a store like Borders.
Nothing on this site, no matter who it was created by, should be mistaken for medical advice, legal advice, monetary advice, or any other kind of advice. All publications are for informational and entertainment purposes only.
Questions Regarding Truth Chat
What is Truth Chat?
What is Truth Chat?
Hosted by Medicine Girl, Truth Chat is an event where it dives into discussion about things people dont want you to know!
How do I access Truth Chat?
How do I access Truth Chat?
To access Truth Chat you need a membership to any authors subscription. (NOT INCLUDING DONATION SUBSCRIPTIONS) You will only be able to open the page if you have a subscription AND it is Tuesday or Friday. IF IT IS NOT TUESDAY OR FRIDAY YOU WILL NOT BE ABLE TO ACCESS THE PAGE EVEN IF YOU HAVE THE CORRECT SUBSCRIPTIONS!!!
Why cant I access Truth Chat?
Why cant I access Truth Chat?
There is most likely one of 2 main reasons you aren't able to access Truth Chat:
1) IT ISNT TUESDAY OR FRIDAY - the page is only available Tuesdays and Fridays, in the meantime check out the Truth Chat Archive if you want to view Truth Chat content!
2) YOU DONT HAVE THE RIGHT SUBSCRIPTION - You need one of our author subscriptions, whether it is Medicine Girl, Agent131711, or Unorthodoxy ANY author paid membership will unlock access to Truth Chat on Tuesdays and Fridays!

